Now Hiring - Customer Service Representative/Administrative Assistant in Sun Prairie, WI

WHY JOIN VIZANCE?

Vizance has nearly 200 associates in 10 locations throughout Wisconsin and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies – on purpose!

Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms. We are proud to be a Minority-Owned Business Enterprise (MBE).

WHAT YOU WILL DO AT VIZANCE

• Assist with answering incoming phone calls
• Schedule appointments for sales staff to meet with prospective clients
• Respond to all inquiries in a timely manner
• Enter data into CRM
• Document client correspondence in CRM
• Communicate effectively with advisors

WHAT YOU WILL BRING TO VIZANCE

• Prior Insurance experience preferred, but not required
• Background in customer service, insurance, retail, sales or a related customer-facing field
• Excellent communication skills including the ability to understand complex information and relay it accurately, simply and confidently to customers
• Ability to thrive in a fast-paced environment, navigate multiple programs and effectively use online resources to successfully complete client requests
• Passion for high achievement with the ability to self-manage and demonstrate personal accountability, as well as effective collaboration in a team environment
• Strong customer service skills with a focus on delivering high customer value
• Demonstrate strong personal ethics and teamwork

WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE

• Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
• 401(k) match
• Paid Time Off (including your birthday)
• Sponsored education opportunities
• A supportive team environment that celebrates success
• Opportunities for growth

Job Type: Full-time

Pay: $38,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person